Given the growth in social media and digital communication as the go to communication method in business, this workshop looks at the dos and don’ts of using email in a work environment.
Networking is an essential business skill that many people never master. Whether operating your own business, trying to build support for your social enterprise, attempting to attract investors, or looking for the perfect job, this session will assist you in learning how to network effectively to foster the vital connections needed to prosper in today’s super-connected economy.
Do you want to WOW your customers (or your boss)? This workshop discusses customer service and its value to your business (or your employer). It provides the nuts and bolts of providing excellent customer service consistently and provides you with tools to deal with situations outside the norm.